11+ years turning complex customs, port community, and trade-facilitation requirements into shippable digital products — across Dubai Trade, DP World, AD Ports, and Chennai Port Trust.

I work at the intersection of digital trade platforms and agile product delivery, translating complex regulatory, customs, and operational requirements into structured product backlogs, business requirements documentation, functional specifications, and scalable digital solutions.
My recent focus has been on the Dubai Trade Single Window platform, where I lead service integration initiatives between Dubai Trade and various government regulatory authorities (OGAs) across Dubai, while coordinating closely with customs integration and DP World operational systems to streamline trade and logistics processes.
I am also actively exploring the application of Artificial Intelligence and automation within product management and business analysis, leveraging LLM-assisted workflows and agentic tools to accelerate requirements gathering, documentation, stakeholder collaboration, and solution design within the ports, logistics, and trade facilitation domain.
Directed the end-to-end backlog management and implementation of government digital service integrations within a centralized trade facilitation platform, ensuring alignment between business objectives, regulatory requirements, and technical delivery.
Led requirements analysis for Maqta Gateway PCS, supporting Port Community System enhancements and stakeholder coordination across terminal and customs workflows.
Drove BA activities for DP World systems, bridging operational teams and technical delivery on port logistics platforms.
Provided consulting support on logistics process and systems analysis for DP World operations.
Worked on PROMIS/PROMIS2 systems for Chennai Port Trust, covering port operations and trade documentation flows.
Started career building and supporting port operations software, laying the technical foundation for later BA/PO work.